CUSTOMER SERVICE SPECIALIST

Description

Seeking a Saudi national Customer Service Specialist with 3-5 years of experience to handle client inquiries, resolve issues, and ensure exceptional customer satisfaction effectively.

Location

Riyadh, Saudi Arabia

Employment Type

Full Time

Department

Customer Support

Apply Now

Responsibilities

Respond to customer inquiries across various communication channels.
Follow up on bookings and resolve issues professionally and promptly.
Provide a distinct experience for customers and achieve the highest level of satisfaction.
Coordinate with different departments to ensure service quality.
Monitor customer complaints and work to resolve them efficiently.
Prepare periodic reports on customer feedback to improve user experience.

Requirements

Must be a Saudi national.
3 to 5 years of strong experience in customer service.
Excellent communication skills and high ability to deal with customers.
Ability to work under pressure and manage time effectively.
Proficiency in customer service systems and Microsoft Office.
Tact and professionalism in interactions.
Experience with tourism companies is preferred.

Apply for this position

Send your application directly to our hiring team. We will review your profile and contact shortlisted candidates.

Ready to apply?

Complete the form below and attach your latest CV.